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Sep 18, 2013, 2:03 PM
37 Posts

Intermittent logout?

  • Category: Performance
  • Platform: All
  • Release: 8.5.3
  • Role: Developer
  • Tags: performance
  • Replies: 1

Hello!

   We have a web based XPage application, currently in use by up to 600 people at once.  It's working pretty well, but sometimes, users complain that they get logged out of the server.  We're investigating network issues, but that's not the scope of this question.

   The server default is 30 minutes, and nothing is set in the xsp.properties.  It's a simple enough app, with one web "form", and three "views".  Users can submit requests and see the status of their requests.  The rest of the workflow is in the Notes client.

   Just from an application perspective, any ideas on why this could be happening?  In the form, there are a couple of partial refreshes, a place to upload a file and a lot of SSJS in the PostSave.

Thanks, in advance, for any ideas!

Steve in NYC

Sep 30, 2013, 6:51 PM
170 Posts
Session timeout

I would change the session timeout in the xsp properties to 5 or 10 minutes longer that the http sesion timeout. 

And if there is a need for it add a keepalive function. 

/Fredrik

http://www.xpagedeveloper.com


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal